On February 13, 2023, our Arby’s restaurant, located at 1045 Winchester Avenue in Ashland KY, discovered their drive-thru credit card terminal had not transmitted charges to our credit card processor over a period of several months. When we fixed this issue, the terminal processed those drive-thru transactions, causing unexpected charges to our guests. Impacted guests visiting this Arby’s drive-thru from October of 2022 through February 13, 2023 had not been previously charged for their orders during this timeframe, and their credit cards were not charged until this week. While these are legitimate charges related to real transactions, we understand the inconvenience the late posting creates for our valued guests and we want to make this right. If you were impacted and have questions or concerns, please contact firstname.lastname@example.org and our processing team will review and respond.
Arby’s, Ashland, KY / AES Restaurant Group
Congratulations to #7278 Charleston, WV for a great Grand Re-Opening Celebration today, Saturday, July 30!
Arby’s located at 5740 MacCorkle Ave SE in Charleston, WV re-opened its doors Saturday, July 16 after an extensive renovation. The re-opened location was excited to showcase the restaurant’s new look at the Grand Opening Celebration with a ribbon cutting at 9:30 am and re-opening at 10:00 am.
On Saturday, June 11, 2022, our newest location celebrated it's Grand Opening with a Celebration! Thank you to Mike, Michelle, Mary, Anthony, Chase, Jason and the entire Glade Spring team for a fantastic Opening! And thank you to WCYB, FM94, and the Glade Spring Fire Department for coming out to help us celebrate. The team is excited to serve Glade Spring for years to come! See the press and the photo gallery here:
NEW ARBY’S LOCATION IN GLADE SPRING, VA HOLDING GRAND OPENING CELEBRATION SATURDAY, JUNE 11
Arby’s located at 12433 Maple Street in Glade Spring, VA (in the Petro Travel Center) opened its doors Tuesday, May 31. The new location is excited to showcase the restaurant at the Grand Opening Celebration on Saturday, June 11, 2022 with a ribbon cutting at 9:30 am and grand opening at 10:00 am.
A wagyu blended burger topped with American cheese, shredded lettuce, tomato, pickles, red onion and a special burger sauce on a toasted buttery brioche bun. Limited time only at participating U.S. locations while supplies last. Made with a blend of Wagyu and ground beef.
This beautiful Mount Pleasant, WI location opened on February 15, 2022. We celebrated several weeks later with a Grand Opening Celebration, giving away free sandwiches, discounts, a bicycle, and a chance to win $10,000 during a dice roll event!
Congratulations to our North Myrtle Beach team on a new remodel! The restaurant team celebrated with a Grand Re-Opening Celebration on Saturday, March 26. They celebrated by giving away free sandwiches, discounts, a bicycle, and a chance to win $10,000 during a dice roll event! Radio station 107.9 The Gator was on site for a live remote as well.
The AES Foundation added a disaster relief team for the first time in 2021. Hearing about the devastating tornado damage to towns in Kentucky, AES owner John Wade immediately volunteered the Foundation’s services to assist. AES Restaurants deployed their mobile Arby’s unit to Mayfield, KY - one of the hardest hit communities.
AES Restaurant Group LLC, announced today the third acquisition of the year, with the purchase of fifty-nine Arby’s restaurants located in Florida, Wisconsin, Nebraska, Iowa, Minnesota, North Dakota, and Montana. John Wade, CEO and Founder of AES Restaurant Group stated, “The Carisch family is a legacy franchisee in the Arby’s system, and we are proud to add these restaurants to the AES portfolio.
AES Restaurant Group LLC, announced today the purchase of fourteen Arby’s restaurants located in Tennessee and Virginia.
“Arby’s has been a longstanding part of East TN, especially the communities around Johnson City, Kingsport, Bristol, and Abingdon VA. We are excited to add these restaurants to the AES portfolio,” said John Wade, CEO and Founder.